Today I received this e-mail from RJBA. They still have me in their data bank even though I terminated their contract. Anyway, for what good this may do, Im forwarding on the info:
Dear Valued Customer,
Good News! (Really?? How about answering the phone and forwarding the child support payment you've stolen. Now that would be good news!)
As of today, Richard J. Boudreau & Associates, LLC has established a new website for its Child Support Enforcement Customers. The address is www.rjba.com . This website allows you to check your account history. In addition, please review the "frequently asked questions" section for helpful information.
(You can click below. I linked it)
http://www.rjba.com/services/faqs.html
Also, recent changes you may not be aware of:
* Payment options for Custodial Parents include check and direct deposit to checking/savings
* RJBA has partnered with ADP in the processing of payments in the form of direct deposit
* Email address for Customer Service childsupport@rjba.com
Thank you for your patience during the transition period from Supportkids Inc. to Richard J. Boudreau & Associates, LLC. We look forward to helping you recover the support monies due you and your family.
Richard J. Boudreau & Associates, LLC
- Lori
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8 comments:
Darlene wanted to share in this topic as well. Here is her response:
Lori,
I was very pleased with the work that SupportKids did for me, but keep reading. Texas is supposed to be pretty good at child support collections, but I was frustrated with them. Even when I did all the legwork and gave them all of his information it was almost impossible to get them to collect.
Since Richard Boudreaux and Associates took over, I have only received two payments in the last three and a half months where before I was receiving them twice a month. If you think SupportKids was shady, this place far out weighs them. I have been calling their office for 5 days and I just sit on hold for hours at a time. In the beginning they answered the phone, but they are no longer doing so.
Just FYI.
Lori, did you by any chance sign in? Im curious if they are providing all CP's with the NCP's place of employment and address.
I have to LOL if they are, not only is that illegal, but it actually gives CP's more power...they are idiots...
No, I didnt try the site. I dont think they would be stupid enough to give out the non custodial parents info but you never know. I wasnt going to waste my time. As far as Im concerned, my contract was terminated 3 months ago. Id be curious to see if anyone else did.
I heard they are just that stupid. Someone else posted that information was there when they logged in. I would say LOG in and check for Everyone who got that email, it's more than a little possible they are that stupid
Well they were dumb enough to tell me my ex lives in VA. They were telling me because VA has requested all SK files. Not sure if he really lives in VA because he lived in WV last I knew and his website still shows a WV address so who knows. My contract is actually terminated so I didn't get the email of course. I think them telling me he lived in VA was against the law. I gave the info to Tx and they said they would look into it. I'm afraid if he did move to VA that this will be a longer process because VA will be swamped with SK files that they won't have time to pull the info on him and cooperate with Tx ag's. We will see how the next few months goes with Tx and hopefully they will be able to do more than SK did since SK didn't do squat. That is the reason why I was let out of my contract with them.
I communicate with my ex. I know where he works in TN. He just didnt want to pay. Of course, he has no choice now. The DA knows where he works too. They have been getting money from him for about 6 years now. My youngest will be 18 in a month but Im not sure when the Child Support itself will stop as he is in College. Although, my ex has about 54,000 in back child support so Im sure he will be paying for a while. The interest he is paying on back support is about 1000.00 a month. If they would just pay to begin with, all of this crap could be avoided. Go figure.
Hello, Lori.
I'm in the same situation as you and I also had a contract with Support Kids for the past 3 years and it was transferred to RJBA. They sent me an e-mail a few days ago but I just ignored it. I changed my address with my D.A. A few months ago, I visited the D.A. office and I told them about what was going on with Support Kids and asked me what the fee they were charging me was. I told them 34%. They were surprised. They said if you have a child support problem, you have to go to the D.A. office in your state. They are the main collector.
My daughter is 17 years old and planning to go to university next year and I asked them what would happen when she turned 18: would the child support money stop coming in or would I continue to get it? They said that if your child goes to a university full time, you will continue to receive child support money. My ex owes me $18,000. They said if your child does not go to a full time university, then the child support services will stop. They told me that they would send me paperwork regarded if my child does in fact go to a university full time. If your child does not go to a university full time, you will need to file a affidavit and give the paperwork back to the D.A. office.
Thanks for the info Anna..What about a Community College? Well, as long as I get my back child support, every little bit helps even if it isnt 400 a month. He still owes over $50,000. He pays $460 a month and gets $1000 a month tacked on for interest. Im not counting on anything. My son will be 18 in a few weeks. I just want him to get a degree and make a living while doing it. He will...I have faith:)If his fathers paychecks help him get there, even better.
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