September 3, 2009

RJBA News

Today I received this e-mail from RJBA. They still have me in their data bank even though I terminated their contract. Anyway, for what good this may do, Im forwarding on the info:


Dear Valued Customer,

Good News! (Really?? How about answering the phone and forwarding the child support payment you've stolen. Now that would be good news!)

As of today, Richard J. Boudreau & Associates, LLC has established a new website for its Child Support Enforcement Customers. The address is www.rjba.com . This website allows you to check your account history. In addition, please review the "frequently asked questions" section for helpful information.

(You can click below. I linked it)

http://www.rjba.com/services/faqs.html

Also, recent changes you may not be aware of:

* Payment options for Custodial Parents include check and direct deposit to checking/savings

* RJBA has partnered with ADP in the processing of payments in the form of direct deposit

* Email address for Customer Service childsupport@rjba.com

Thank you for your patience during the transition period from Supportkids Inc. to Richard J. Boudreau & Associates, LLC. We look forward to helping you recover the support monies due you and your family.


Richard J. Boudreau & Associates, LLC

18 comments:

Lori said...

Darlene wanted to share in this topic as well. Here is her response:

Lori,

I was very pleased with the work that SupportKids did for me, but keep reading. Texas is supposed to be pretty good at child support collections, but I was frustrated with them. Even when I did all the legwork and gave them all of his information it was almost impossible to get them to collect.

Since Richard Boudreaux and Associates took over, I have only received two payments in the last three and a half months where before I was receiving them twice a month. If you think SupportKids was shady, this place far out weighs them. I have been calling their office for 5 days and I just sit on hold for hours at a time. In the beginning they answered the phone, but they are no longer doing so.


Just FYI.

Bella said...

Lori, did you by any chance sign in? Im curious if they are providing all CP's with the NCP's place of employment and address.

I have to LOL if they are, not only is that illegal, but it actually gives CP's more power...they are idiots...

Lori said...

No, I didnt try the site. I dont think they would be stupid enough to give out the non custodial parents info but you never know. I wasnt going to waste my time. As far as Im concerned, my contract was terminated 3 months ago. Id be curious to see if anyone else did.

Bella said...

I heard they are just that stupid. Someone else posted that information was there when they logged in. I would say LOG in and check for Everyone who got that email, it's more than a little possible they are that stupid

La bell'anima said...

Well they were dumb enough to tell me my ex lives in VA. They were telling me because VA has requested all SK files. Not sure if he really lives in VA because he lived in WV last I knew and his website still shows a WV address so who knows. My contract is actually terminated so I didn't get the email of course. I think them telling me he lived in VA was against the law. I gave the info to Tx and they said they would look into it. I'm afraid if he did move to VA that this will be a longer process because VA will be swamped with SK files that they won't have time to pull the info on him and cooperate with Tx ag's. We will see how the next few months goes with Tx and hopefully they will be able to do more than SK did since SK didn't do squat. That is the reason why I was let out of my contract with them.

Lori said...

I communicate with my ex. I know where he works in TN. He just didnt want to pay. Of course, he has no choice now. The DA knows where he works too. They have been getting money from him for about 6 years now. My youngest will be 18 in a month but Im not sure when the Child Support itself will stop as he is in College. Although, my ex has about 54,000 in back child support so Im sure he will be paying for a while. The interest he is paying on back support is about 1000.00 a month. If they would just pay to begin with, all of this crap could be avoided. Go figure.

Anna said...

Hello, Lori.


I'm in the same situation as you and I also had a contract with Support Kids for the past 3 years and it was transferred to RJBA. They sent me an e-mail a few days ago but I just ignored it. I changed my address with my D.A. A few months ago, I visited the D.A. office and I told them about what was going on with Support Kids and asked me what the fee they were charging me was. I told them 34%. They were surprised. They said if you have a child support problem, you have to go to the D.A. office in your state. They are the main collector.

My daughter is 17 years old and planning to go to university next year and I asked them what would happen when she turned 18: would the child support money stop coming in or would I continue to get it? They said that if your child goes to a university full time, you will continue to receive child support money. My ex owes me $18,000. They said if your child does not go to a full time university, then the child support services will stop. They told me that they would send me paperwork regarded if my child does in fact go to a university full time. If your child does not go to a university full time, you will need to file a affidavit and give the paperwork back to the D.A. office.

Lori said...

Thanks for the info Anna..What about a Community College? Well, as long as I get my back child support, every little bit helps even if it isnt 400 a month. He still owes over $50,000. He pays $460 a month and gets $1000 a month tacked on for interest. Im not counting on anything. My son will be 18 in a few weeks. I just want him to get a degree and make a living while doing it. He will...I have faith:)If his fathers paychecks help him get there, even better.

rippedoffbyRJBA said...

ANYONE who was or still is involved with RJBA and assoc. and had a previous case that was with Support Kids (that got "transferred" to RJBA): I am in the same boat. Support Kids helped me out 2 years ago by collecting on a back child support amount of around 20,000.00. They collected for about a year and a half and then sent me a letter that my case was transferred to RJBA. I never signed ANYTHING with RJBA and have requested to please close my case and to stop garnishing my ex's pay as now it seems to me that the original amount I reported to Support Kids as been met AND THEN SOME!!! They still have not closed my case and what's worse is that FINALLY the state that he lives in started a garnishment and immediately STOPPED it when he showed them that he was already being garnished (BACK child support! NOT current!) from RJBA. I called the state (PA...but I live in FL--NCP lives in PA), and the state said due to thier laws they can not also attach his wages while RJBA is. IT TOOK YEARS for the state to FINALLY kick in and start to attach his wages and now the state wants to close their case because RJBA is attaching his wages!?!?! I tried to explain and BEG the state not to close the case as it had taken me so long to get to this point. They said I need to terminate the contract with RJBA. I have also talked to the DOCS here in FL and they are saying the same thing. In reading these threads I see that some of you have been able to terminate your contract. Can you PLEASE tell me how you terminated your contract with RJBA???? It should be easy for me to do, as I never signed a contract with them. Also I was looking at the "Agreement for Services" that I had signed 2 years ago with Support Kids and it stated that if there was any change to the contract that I would have to sign and Support Kids would have to "sign". Well I consider my case being transferred to RJBA a "change" and I NEVER SIGNED for that!! I am so FRUSTRATED and NEED to get RJBA to STOP taking money from my ex (and then of course whatever their cut is!!) so that the STATE can do their job and attach his wages for the full amount of support as well as back support. HEEELLLLLPPP!!!!

rippedoffbyRJBA said...

ANYONE who was or still is involved with RJBA and assoc. and had a previous case that was with Support Kids (that got "transferred" to RJBA): I am in the same boat. Support Kids helped me out 2 years ago by collecting on a back child support amount of around 20,000.00. They collected for about a year and a half and then sent me a letter that my case was transferred to RJBA. I never signed ANYTHING with RJBA and have requested to please close my case and to stop garnishing my ex's pay as now it seems to me that the original amount I reported to Support Kids as been met AND THEN SOME!!! They still have not closed my case and what's worse is that FINALLY the state that he lives in started a garnishment and immediately STOPPED it when he showed them that he was already being garnished (BACK child support! NOT current!) from RJBA. I called the state (PA...but I live in FL--NCP lives in PA), and the state said due to thier laws they can not also attach his wages while RJBA is. IT TOOK YEARS for the state to FINALLY kick in and start to attach his wages and now the state wants to close their case because RJBA is attaching his wages!?!?! I tried to explain and BEG the state not to close the case as it had taken me so long to get to this point. They said I need to terminate the contract with RJBA. I have also talked to the DOCS here in FL and they are saying the same thing. In reading these threads I see that some of you have been able to terminate your contract. Can you PLEASE tell me how you terminated your contract with RJBA???? It should be easy for me to do, as I never signed a contract with them. Also I was looking at the "Agreement for Services" that I had signed 2 years ago with Support Kids and it stated that if there was any change to the contract that I would have to sign and Support Kids would have to "sign". Well I consider my case being transferred to RJBA a "change" and I NEVER SIGNED for that!! I am so FRUSTRATED and NEED to get RJBA to STOP taking money from my ex (and then of course whatever their cut is!!) so that the STATE can do their job and attach his wages for the full amount of support as well as back support. HEEELLLLLPPP!!!! I can't even get RJBA to answer the phone anymore. It just rings and rings!!

rippedoffbyRJBA said...

****please respond to this blog only--I won't get responses sent to any of the other duplicates that went through--sorry! New to blogging****
ANYONE who was or still is involved with RJBA and assoc. and had a previous case that was with Support Kids (that got "transferred" to RJBA): I am in the same boat. Support Kids helped me out 2 years ago by collecting on a back child support amount of around 20,000.00. They collected for about a year and a half and then sent me a letter that my case was transferred to RJBA. I never signed ANYTHING with RJBA and have requested to please close my case and to stop garnishing my ex's pay as now it seems to me that the original amount I reported to Support Kids as been met AND THEN SOME!!! They still have not closed my case and what's worse is that FINALLY the state that he lives in started a garnishment and immediately STOPPED it when he showed them that he was already being garnished (BACK child support! NOT current!) from RJBA. I called the state (PA...but I live in FL--NCP lives in PA), and the state said due to thier laws they can not also attach his wages while RJBA is. IT TOOK YEARS for the state to FINALLY kick in and start to attach his wages and now the state wants to close their case because RJBA is attaching his wages!?!?! I tried to explain and BEG the state not to close the case as it had taken me so long to get to this point. They said I need to terminate the contract with RJBA. I have also talked to the DOCS here in FL and they are saying the same thing. In reading these threads I see that some of you have been able to terminate your contract. Can you PLEASE tell me how you terminated your contract with RJBA???? It should be easy for me to do, as I never signed a contract with them. Also I was looking at the "Agreement for Services" that I had signed 2 years ago with Support Kids and it stated that if there was any change to the contract that I would have to sign and Support Kids would have to "sign". Well I consider my case being transferred to RJBA a "change" and I NEVER SIGNED for that!! I am so FRUSTRATED and NEED to get RJBA to STOP taking money from my ex (and then of course whatever their cut is!!) so that the STATE can do their job and attach his wages for the full amount of support as well as back support. HEEELLLLLPPP!!!!

Lori said...

Well ripped off, my State allowed me to go onto their site and change the info where the money was going. All I needed was my case number. I sent a termination letter to RJBA (certified), then talked to the DA about what was going on. They were very cooperative but I hear its not the same in other states. I live in Cali. Does your money go thru the DA? If so, see if they have a website. Go on to your case and find the option to change the deposit info. Is it direct deposit? It doesnt hurt to try. Its been a real mess. If you didnt change your info, how are they getting you the money? A check? Was it direct deposit thru SK? No one appears to have the answers. You will have to fight for yourself and do some research. There are other posts on this blog with advice. I hope it helps.

shannon_0818 said...

Lori,
Thank you so much for responding! I have a child support case open in the state of Florida (the NCP's state of PA "sent the case back to Florida as they can't attach his wages if RJBA is".) I called the state of Florida DOCS and am waiting on a call back from them---even went down to their office and explained what happened--but I have to wait for a "call back". I am interested in what you said in your termination letter to RJBA?? I don't know how to word my letter to them other than saying "I never signed a contract with you so you have no right!" I wish I was a little more savvy when it comes to these matters. I found an example of a "Cease and Desist" letter to send--but it looks like it would have to come from my ex and not me as it is his account they are debiting. I called the DA in my state and they said that I would most likely have to get legal council. BIG HELP THEY WERE!? I can't afford legal council. Been there done that with custody and ended up having to file bankruptcy because the attorney fees got out of control!!! I guess the money doesn't go through the DA in my case? The way it was explained to me by an RJBA rep was that Support Kids LLC is the "parent company" of "Support Kids Funding"--or wait--was it the other way around? Anyway, the rep said THEY are the ones garnishing his paycheck and then it is sent to RJBA and RJBA then issues A CHECK to me. I get it in the mail. It has never been direct deposit or anything. That is why the state of PA and FL thought my ex was something like 49,000.00 in arrears because it has never been sent through the state. So honestly, I am way confused as to WHO really is garnishing his wages. Like I said, Pennsylvania and Florida knew nothing about it and now that they finally got to where they could attach his wages through the Division of Child Support they are telling me they can't because this "outside company RJBA" is. ?!?!?!! I can't even get through to them when I call. I suppose I would really like to know how to word a certified letter to them asking them to end my "contract"--which is ridiculous because I never signed that packet of info they sent me. Here is a silly SILLY question...when you say the "DA"--are you meaning the District Attorney's office??? lol--if I am wrong I will laugh because I called the District Attorneys office in my state yesterday and had planned on calling the DA's office in New Hampshire where RJBA is based out of. Man how embarrassing if I got that wrong and am posting it now for all to see. lol. ah well. I just want out of this tangled web with them!!! Any help on how to word the letter would be much appreciated. Thank you so much! I am so frustrated..

Lori said...

Im sorry it took so long to respond. Ive been so busy these days. Yes, DA is District Attorney:)I have an example of the letter I wrote in a couple of comments. It basically states that I did not hire them, therefore they do not work for me and do not have my consent to do any child support collection on my behalf. I havent heard back from them and that was 7 months ago??

BTW, there is no such thing as a silly question. Im just sorry it took a while to respond. You probably got your answer by now:)

shannon_0818 said...

Lori,
No worries on the timing of your response, look at me now JUST getting on here to read it..lol. Christmas and everything else going on just kept me away from here as well. I did find your letter to RJBA in past posts and will be sending something similar as well. So no I have gotten no answers but the threads are very good to read. My situation--and many others--vary in certain areas but will all definitely have a common bond here with what is happening. I have been up for the past two hours reading and reading all of these posts. I am so frustrated I could scream. Along with a LOT of other single parents out there in the same situation. As I may have mentioned before I have called the DA's office here, they had no idea what I was talking about---or the person that answered might as well have had a huge "?" stamped on their forehead. I called my local Governors office--after telling my whole story they gave me the Attorney General Fraud Hotline. After my head was spinning with explaining my story over and over again the only thing that came out of it was that the Division of Consumer Services sent me a Consumer Complaint Form. I was also referred to an office for "free legal aid". I suppose that will be my next step. I just DO NOT understand HOW RJBA can just garnish my ex's paycheck and then send me a check when I never signed a contract with them??? I know I signed a contract with Support Kids back in June of 2007--recently when I requested a payment history from RJBA and I specified that it date back to 2007 when I first reported the arrears to Support Kids, RJBA sent me a payment history that only dated back to Jan of 2008?!?! I feel like if I were to do the math on the amount of arrears first reported and what they have collected on they should have been DONE by now. Like I said, I feel like I am not as "business savvy" and can't even word myself correctly sometimes as other parents on here have. I see that a lot of you have gone to great lengths to expose these crooks! One parent even had a reporter in her home and there was a news story. I wish I knew how to go about all of that. I get on the phone with all of these people and just get tongue tied.**cont on next post** so sorry I made this so long I will try to keep it shorter in the next one*** please see continued post next***

shannon_0818 said...

I am so frustrated and have cried so many times over this. I know tears aren't gonna do a DANG thing! I suppose I just feel at such a loss and not sure where to turn next. Legal Aid I suppose. Also the letter to RJBA. I'm so angry about this situation simply because I never signed a contract with RJBA and they have no right to collect from my ex. How can they do that? One of the reps at RJBA said it is not THEM doing the garnishment that it is Support Kid's "parent company" (Support Kids "Funding" or Support Kids "LLC" -- which one is the supposed "parent company--I forget..should have written that down!!) BUT, apparently or as I understand it--and I could be wrong--my child's support money is NOT going through the DA's office. "Someone" is garnishing his pay, sending it to RJBA, RJBA prints a check and sends it to my home address. So does it sound like I am right in saying that the DA has nothing to do with my case? I am sorry if I sound all over the place. Just this stress and so MANY others in my life right now (when it rains it sure does POUR!) At least I still have my sense of humor. When that goes, I will be scared. ;) Thank you for all your help and thanks to everyone else on here that posts. It has opened my eyes up a LOT as to what this shady company calling themselves a law firm is doing. I just don't understand why a letter stating "I never signed a contract with you...you are a third party collection agency...you have no legal right..etc etc" wouldn't work?? (I say that because I was disheartened to see that some people had to do that AND many many other steps to get out of it-and it was so confusing to me..) I have no money to hire an attorney and feel like I shouldn't even have to think of that (since there was no contract signed). One more thing and I will end here.. RJBA said that my ex has to be the one to send the Cease and Desist letter. That it can't be me sending it to them since it is not my paycheck they are garnishing? my ex doesn't seem to be interested in the least or just has no time to send the Cease and Desist--when really it would only behoove him to do so. Ok I am done with my novel. Any and all comments, info...anything..is much appreciated. Thank you so much for creating this site so that pissed off mom's like myself can go through and get some good advice.
sincerely.
RippedoffbyRJBA aka Shannon :)
Oh and if anyone reading this is in the state of Florida...that is where I am at and the NCP is in Pennsylvania. Just an FYI..

Lori said...

Im sorry Shannon, I wish there was any easy answer but there isnt. Dont give up, you must be unrelenting in your battle. Im not sure about the exact steps when dealing with an employer rather than the DA but there has to be a way. Keep us posted and if you just need some where to vent, you can always come here:)

shannon_0818 said...

Thanks Lori for your support. I got a letter in the mail today from the state of Florida saying that they are requesting the ncp's state keep the case open until I can stop RJBA. I think I shall just have to go and talk to Legal aid or a free consult with an attorney. If there is such a thing anymore, lol.