This is what I received in the mail today. I have a few things to say. If the contract is legally binding, why do they need a conference call between me and the DA's office? Wouldn't they just send a copy of the contact to the DA's office rather than have me give the OK? If it is in fact legally binding. On the copy of the direct deposit form its states something very alarming to me:
By signing below, I hereby agree to have any child support arrearage payments deposited into my bank account with said number as shown on this form/check. I authorize Richard J. Boudreau & Associates, LLC and/or its agents or ASSIGNS TO RECOVER ANY FUNDS ERRONEOUSLY DEPOSITED INTO MY ACCOUNT THROUGH A DEBIT FROM MY ACCOUNT.
So, not only would you be giving them access to put money in, but take it out. Am I correct on this one? Recover funds Erroneously Deposited into my account? They plan on making errors on the deposits before they even have the job? RJBA claims to be an attorneys office. I think they are full of crap. They did not send a new contract for me to sign. What Im getting out of this is that by signing the direct deposit slip and having a conversation via conference call with RJBA and the DA, Im basically giving them access to my money. I dont think so. By the way, what happened to the one payment they got from the DA on 5/18 before I was able to change my disbursement? Where is my money?? I dont know about you guys, but this company does not sound right. Anyone else get one of these?
74 comments:
Elained posted this on one of my earlier SK posts. I just wanted to share the info:
For the Support Kid parents that received the letter from Richard Boudreau. I found out we are suppose to call the Texas Department of Banking at 1-877-276-5554. I would call them before signing anything from Boudreau also read the writing on the back of the first page very carefully they are a collection agency and it will might work both ways.
I haven't gotten mine yet. Lori, that sounds like a load of crap and I will not ever sign something stating they could take out any errors from my account. Could they then take out any other debts their company is representing? That has what I've been wondering about this whole time. Someone else on topix also posted on the back of the first page, they (RJB) can sell our info to a third party. Holy crud! I have a restraining order on my ex. Can they "sell" my info to a private eye if he's trying to locate me? That worries me.
I'm filing a complaint with TX dept of banking on both of them (sk and rjb).
Hey Lori,
Thanks for the update. I have not received anything from RJBA yet but will not sign anything from them. I requested in letter that RJBA surrender any and all information on me and my support collected by Support Kids. So far, no response.
I want to know where my May 2009 child support is too. There is no doubt that RJBA or Support Kids better cough up our support checks for this month. Any thing less is blatant stealing not just the obscure stealing Support Kids has been doing to us for years.
I think about the things that are said everyday about the economic woes and job losses and it makes me literally enraged to think that Support Kids has taken money out of the mouths of babes.
I pray for a class action suit and I have contacted someone in the media and am waiting for an update.
I am glad to report that we are 70 signatures strong and growing.
Thanks for all of your support.
Teri
DBF Michael had a very good point. He told me that Supportkids does not OWN our debt. We do. Therefore, how can they sell it? We are the only ones that have a right to that debt. I just did a termination letter to them and will certify it tomorrow. I have not received any money either but they did send me a handy-dandy fridge magnet with their name and number. I believe thats the number that people are getting "voicemail full" responses on. I honestly dont think they have a leg to stand on if you dont sign over your money to them via direct deposit. And whats with the conference call? If their agreement was legit, why would I have to do that? I have never heard of anything like that before.
BTW, I was contacted by a local Texas newspaper wanting an interview regarding Supportkids. You betcha!!!
they used us as collateral.
http://www.statesman.com/search/content/business/stories/other/05/28/0528supportkids.html
PLEASE, call the Texas Department of Banking. I had a conversation with them and they are investigating and they NEED to hear what the company has said on the phone and what is happening.
The number is 1-877-276-5554.
I still haven't received anything, and RJBA refuses to return calls or answer any of my questions now. My lovely state of Louisiana is not being helpful either.
I WILL call the TX Dept. of Banking tomorrow and tell them anything I can.
There has to be a way to stop this
I received a request today from an Austin newspaper via the petition site. Finally someone is take notice and I am hopeful that this story will continue to grow until the Texas Attorney General has to take note and do something about this fraud.
Hopefully a Texas based law firm will see our cases and will gather a class action suit.
Please continue to pass the word and pray for all of the children and their parents that Support Kids has affected.
I am calling the Texas Department of Banking tomorrow myself. This is not going to go away for Support Kids or for RJBA. What has gone on and what is going on has to stop.
Thanks,
Teri
http://tljoiner-trustthetruth.blogspot.com/
I got a check today minus their 34%. Basically, them telling people they werent going to take that amount out was a crock of crap. I also sent out my certified termination letter telling them my termination went into affect the moment I was notified by SK that they were no longer handling my case. I did not hire RJBA...period. I hope you all plan on calling 1-877-276-5554 to report your compaint. A few cant make a big difference but a bunch sure can!! Call now:) And dont forget to sign the petition. Scroll down on my blog for the link.
I'm glad you are getting your $$ Lori, they are still holding 2 payments that have come in on my acct.
No word from them on when I'll see the $$
Hello Everyone! I'm in Indiana and rec'd my Boudreau info today. Thank You all for posting online! Of course, I refuse to sign any of these papers from Boudreau, but can you help me w/ the termination letter I should send to SupportKids?
In His Love, ~Reverend Heidi doughtbooy1310@yahoo.com or reverendheidij@yahoo.com
I just called the Texas Department of Banking to lodge a complaint against SK. I also received my "packet" from Boudreau but have not, nor do I intend to sign the letter. I obtained a wage withholding form from my local court to be filed with my ex's employer--once I find out that information.
It's encouraging that Lori has received her check. Has anyone else who has not signed on with Boudreau received a check for May? Lori, did you receive all of your monies for May or just a portion of it?
I called TX Dept of Banking this morning and left a message. The lady called back and had me email the form on their website with my complaint. She did state she is getting several calls regarding this situation. She said as soon as they receive the form they will open a case for me. The quickest way to do this is download the form and fill it out. I recommend scanning it and emailing it back to the email they provide consumer.complaints@banking.state.tx.us
I will let you know if I hear anything more. I was told yesterday they will be sending me out a copy of my contract from SK. I won't hold my breath though. I still haven't received this new contract from RJB. I'm so curious as to what it all says!
I don't want to count my chickens before they hatch, but after sitting on hold for 21 minutes with RJB I finally talked to a real person that thought they knew the law, LOL. They tried telling me that the e-mail I received from Supportkids notifying me that my case was one of the ones transferred to RJB was wrong. In the e-mail SK stated that they are a subsidary of Supportkids Funding, LP, and that RJB is a subsidary of Supportkids Funding, LP. Well I requested, again, a copy of my original contract and case file be sent to me. In the email and over the phone I requested the documents be sent to me within 7-14 business day (which was suggested to me by the lawyer for my employer) we will see what they produce. Also, for anyone that has not done it yet I was told to contact your states child support office and re-route child support payments to be sent directly to you and not to SK or RJB. Indiana was nice enough to divide my support and make 2 payments to me, one for arrears and one for current support. I don't know if it will help, but hey they were willing and I jumped.
La bell,
From what I am understanding from several conversations with RJB they will not be sending out any new contract to be signed. They maintain that the original contract we signed with SK is still legally bindind and therefore they have no reason to send new contracts out. Does anyone else no anything about this? I am curious to know what they have told others.
Hi Jen,
In the email SK sent to us it states RJB will be sending out a new packet to us within 7-10 days. That came on May 21st so it's only been 6 business days for me so far. They can claim all they want that we are legally bound but I doubt this is the case.
FYI: I just heard back from Tx Dept of Banking. They stated unfortunately since I was transferred they cannot do anything for me but gave me some info on revocation processes. The TX dept of banking oversees the SK but they do not have the right to oversee RJB. I don't find this fair because SK is the one who did this to us. But I will call Melissa McSheffery at 512-460-6222 in regards to other options we can take. My issue is I'm still registered in Indiana even though TX took over the case years ago. I'm not sure how this mess got going but I'm trying to clean it up now.
TX Dept of Banking apparently does not want to take anymore complaints about SupportKids, at least not from folks out of state. Thanks for the info though.
I hope everyone else is having much better luck at getting things resolved than I am. Louisiana's DA office that initially opened my case can't help, the DA where I live now can't help, they are telling me I have to get a private attorney.
Nothing I have sent them seems to be good enough for them that SK is out of business.
RJBA is not returning calls
Still no "packet"
And two support checks that are missing in action.
I think I am creating bald spots on my head from all the hair I'm pulling out.
Never again, NEVER EVER again will I deal with anyone other than my state to get my child support - of course that means I have to get my state back as the only ones handling it first.
Pray for me folks
Labell'anima
Will you share with us what you learned about the revocation process?
Oh Red Hatty, I feel your pain. I'm dealing with it on my end as well as I'm sure all of us are doing the same! But you did crack a smile on my face :) Thank you.
As for the revocation process, I have yet to receive anyone who knows what the heck this is in the state of Indiana! Seriously can not be that hard because TX has theirs posted right online. If anyone out there is from Indy that can offer some light on this, fill me in please.
I did however email back the TX dept of banking regarding their transferring of cases. I felt this was not right and if they legislate SK then they should be able to state whether or not this is bs imo. Here's what another lady at TX dept stated in her email when I sent a follow up question to her
"Reportedly, the limited Power of Attorney you provided Supportkids with, contains language that permits the company to assign your contract to a third party. At this time, we have been unable to confirm with the Texas Attorney General’s Office if this clause encompasses this transfer. You will need to contact them directly for assistance in this regard. (www.oag.state.tx.us)"
Interesting. So I'm up for round 20 now and will try to contact them to see if they have looked into this. I will keep you all updated. I'm not sure if this applies to just TX or if it would apply to all of us since the business is/was in TX. Any thoughts on this?
WHAT?????
"Reportedly, the limited Power of Attorney you provided Supportkids with, contains language that permits the company to assign your contract to a third party. At this time, we have been unable to confirm with the Texas Attorney General’s Office if this clause encompasses this transfer. You will need to contact them directly for assistance in this regard. (www.oag.state.tx.us)"
here is the "limited power of atty" clause:
Limited Power Of Attorney/Request to Change Address
I grant Supportkids a Limited Power of Attorney to act as my representative and on my behalf in all communications and enforcement activities for the collection of the Specified Amount for the term of this agreement.
I specifically instruct any court, agency or business to provide Supportkids with child support information related to my case. This shall include records of payments owed or paid to me and copies of any court orders. I
give Supportkids the right to accept and receive this child support information.
I specifically instruct my government child support office or registry to change my address to c/o Supportkids, Inc. P.O. Box 49459 Austin, TX 78765, and/or to change my direct deposit information to a collection account in the name of Supportkids for the benefit of its clients. Supportkids may change this
address and will notify the child support office or registry of any change. I give Supportkids the right to endorse and deposit payments they receive for me. Supportkids will keep its fee for services as stated in this agreement. I give Supportkids the right to accept mail sent by my government child support office or registry. Supportkids will forward
important mail to me at my residential address.
I authorize Supportkids to request and receive, on my behalf, Federal Parent Locator Service information
through a State Parent Locator Service. I am not receiving TANF benefits.
I grant Supportkids full power and authority to take any appropriate and legal action to enforce and collect the Specified Amount. My heirs, legal and personal representatives, and I will cooperate with and abide by those
actions. Supportkids may assign this limited power of attorney and its rights and duties under this agreement. I agree that the party to whom it is assigned can do anything that Supportkids can do under this agreement.
Supportkids is a Texas Corporation and performs its services in Travis County, Texas. This agreement is entered into in Travis County, Texas. It shall be interpreted according to Texas law. Any lawsuit between
Supportkids and me must be filed in Travis County, Texas. After Supportkids signs below, a copy of this signed agreement will be sent to me upon request.
I have read this agreement and understand its contents, including the fees Supportkids will charge for its services, as evidenced below by my signature.
I think this is the part they are referring to.
Supportkids may assign this limited power of attorney and its rights and duties under this agreement. I agree that the party to whom it is assigned can do anything that Supportkids can do under this agreement.
I do not read it that they can sell or transfer our case to another completely different firm. The one thing I have heard is there is no sucessor clause in this meaning we did not give permission for so and so to overtake our case if said business goes belly up. We need to hear more from an attorney on this. Waiting for my contract from SK to arrive before I do anything with the contract. My contract reads slightly different from what I recall and I'm not sure we all have the same one. I only paid 375 on my collection fee, not 475 many are talking about.
Red, If you want go to oag's site and file a complaint and upload your contract. I think the issue is they don't have a contract to verify it as of yet. It's a TX based business so it should not matter if you are in LA. Try it and see what happens. I will let you know as soon as I can do mine.
I filed a complaint with BOTH the TX & LA OAGS offices.
while that is in the POA portion, prior to that there is the clause
Changes to This Agreement
This is the entire agreement between Supportkids and me. No other promises or agreements, written or oral, are
part of this agreement. Any changes to this agreement must be in writing and signed by Supportkids and me.
So while they can transfer the POA, any change to the contract has to be approved in writing.
That is part of contract law which supersedes the POA agreement, if the information I am gathering is correct.
Well it's Friday, I'll drown my sorrows of this week in some cold bud light & start fresh on Monday
drink a shiner bock instead Red! Keep me with a job :) I completely agree with you. Either way, we did not agree to the change. I don't believe the POA is reading like that either. If you look right before that part they are specifically speaking of collection tactics....nothing about going out of business and who would take over. That is a sucessor clause and they don't have one here.
LOL Shiner Bock, wow that's a blast from the past. Here it's Abita (local microbrewery) and fond memories of Jax (which was horrible stuff)
Don't even get me started about keeping a job! I got my layoff notice today, but I knew it was coming & have an interview monday with another company.
Wish me luck
LOL I just had to laugh, if this new company even thinks they are going to get my state dept on the phone they are full of something else... let alone a 3 way call between the state, rjba and myself... probalby not going to happen... For one I would have to file with my state to allow them to speak to a 3rd party about my case, I didnt do that. My state refused to speak with SK... GOOD LUCK RJBA....
Still no packet here, when i log on to sk my case still shows up there and when i go to sk.com it appears you can file for a new case with them nice huh?
Hi all,
Just reading all of your input today really jolts me to the reality of just what Support Kids has taken from all of us. I have read several view points on the matter of Support Kids Funding and transfer of collection assignment.
I signed my contract in January of 2005 and my fee was 375.00. There was no specified collection on my case. My issue among other lengthy reasons is that Support Kids did not assign this collection to RBJA. They used our child support as collateral and defaulted on a loan to a Texas bank. To me this is a termination of contract on the grounds that (A) my contract does not state anything on Support Kids Funding and (B) they lost the right to assign our cases to anyone when our support was used as collateral and Support Kids ended business with our said cases on May 14, 2009. I do not know why Texas has not stopped this before now but I am willing to go all the way with this fight.
I was told by Support Kids 2 years ago that my case was dead and I supplied the written request for opting out of my contract and Support Kids would not let me even though my contract stated otherwise.
I have received my authorization of reversal from the Dallas County child support office in Texas and I am posting the link for you to be able to view and print the form if this applies to you.
I hope that all of you have signed the petition and read the article from the Austin Statesman.
God Bless,
Teri
http://i633.photobucket.com/albums/uu55/Tljoi...
http://www.gopetition.com/online/27812.html
http://www.statesman.com/search/content/busin...
Tell me when this thread is updated!
(registration is not required)
Red Hatty informed me that a couple of my links did not pull up....please refer to the link for my blog to read authorization form...
Thanks,
http://tljoiner-trustthetruth.blogspot.com/
Teri
My contract says:
"Supportkids may also assign (give to a third party), its rights and duties under this agreement. Supportkids is not a law firm, but Supportkids may use the services of an attorney to withold wages, suspend licenses, place liens on property, or take other legal action."
I read into to this that if they arent successful in collecting the money, they can assign it to someone else. Thats not the case. They are getting my money from the DA. They arent using another company because they havent been successful, its because they are in debt and wanted to use my case as collateral. Also, its says Supportkids, Inc....there is no LLC like RJBA states.
And to answer your question Emages about whether I have received all the money they collected? Yes, they only collected one payment before I contacted the DA for the switch. Im going to fight this....
BTW, I have been with them so long, there was no sign up fee when I started in 5/02. Ya, they have gotten enough of my money.
In no way does it state on our contracts that in the event that Support Kids loses our cases as a direct result of non payment on a bank loan will they have the right to keep or reassign our contracts.
Since Support Kids and RBJA want to use specific wording. What is not written in the contract is just as important as what is written. No where does it state that when a our cases (Support Kids collateral) is repossessed by the bank that we are still under any such agreement with them. I think we have a very valid argument.
You're absolutely right...in my termination letter I stated that the debt is owned by me, not SK. That is MY money, not their's. I still cant get over the conference call bs...that is really funny. Obviously, they dont read my blog!!
I just posted the Texas Banking Code on my blog after reading until I have a headache and my eyes burn I see several violations of the code. Please read and let me know what you all think.
Teri
http://tljoiner-trustthetruth.blogspot.com/
Ladies,
I am researching lawyers now. I can't really afford one but I am looking into one....just out of curiosity, how many of you would actually be willing to sign up for a suit against these people (RJB and SK). I just read Michelle's post on the other blog Lori wrote about them withholding her check. She is the 2nd person I've seen post the same thing. If this contract with SK is so binding then why withhold their payments until she signs this new contract? That to me is flat out EXTORTION! What state is Michelle in again? Lori got her check but CA laws are so tight on businesses. We have a brewery in CA so I deal with their employment laws daily. That may be why Lori got her check even though she didn't sign anything.
Anyway, wondering if anyone would actually sign up with an attorney with me if we were able to get something off the ground. I know Teri would but 2 against this multi-million dollar company is a drop in the bucket for them. Let me know and I will see what we can get started.
Im in although Im looking forward to reading their response to my termination letter. I want to see if they are going to try and fight me on this or walk away. I got some legal advise and they dont have a leg to stand on. What has done is against the law. You cant use our money as collateral against your faulty loan. Our support is court ordered for our children, not for their unpaid debts.
Good morning or afternoon ladies, I was up til 500a reading through the hundreds of codes and I see my new friend Cintx was doing the same. We are all diligently doing our parts of research and fact finding and it is adding up to some very interesting discrepancies. Cintx makes very good points on solvency and registered business names of which Support Kids Funding is no where in plain site.
I agree also that I never received a signed copy of my contract from SK nor can I retrieve any or my records as they have vanished. Why would we not be able to pull up our own records? Why wipe the website clean? None of this sounds legit to me.
Another sell point that SK made to me to draw me in was that they were going to collect all this interest for me on top of what my ex owed. Come to find out in Texas you cannot collect any interested owed or any monies for mental anguish or strife caused by the non custodial parents.
SK flat out lied to me on this point and this was discussed many times throughout my contract.
Keep up the great research everyone and we will keep on plugging.
Teri
Progress???
I got a call this am from my state CSE dept. They have finally received something from SK confirming that they are no longer handling the case.
Now I am waiting for another call from another person to see if RJBA /SK can be removed from my case as "secondary" payment receivers.
Okay for any Hoosiers out there I called the State Child Suppot line at 1-800-840-8757 and I cannot stress this enough DO NOT PRESS ANY BUTTONS. This seems to be the only way to speak with a real person. Let them know that your support was being sent to SK and that since they are going bankrupt you want to have your support payments sent to you directly. They will stop payments from being sent to anyone but you immediately. Now I know Indiana participates in the debit card program so the women told me that in 30 days I should be receiving a letter from the state about receiving a debit card, but atleast SK nor RJB will get my support. Hope this helps. If anyone has any questions about Indiana child support or needs help in IN let me know and I will do what I can.
Jennifer,
What's your handle on the topix board? I saw Reatx and another Jen from that board got his info when she sent him an email. He didn't state he was looking for a client but was trying to dig up some info regarding this whole situation. I was planning on creating a dummy acct email tonight, one without personal info on it and emailing him later. I read the email he sent to Jen and he made some statements that made sense to me. As soon as I get a dummy acct set up, I will post it here so you all can get in touch with me. I was also given the name of an attorney today from our inhouse. He said for RJB to withhold payments is illegal. Now, they've never personally told me that but the checks they have from me are from SK that never got them to me so that may make the diff if RJB had no hand in collecting that amount ever....not sure.
Anyone else with a situation like mine? I live in Alabama. Am not certain where my ex lives but SK was able to identify his employer to collect the child support money.
When I received notification from RJB, I saw this as the opportunity to get from under my contract with SK. I was instructed to return to the court where my divorce was granted and request a withholding form, which I did. But, I'm unable to complete the form because I don't have his employer information.
While there I learned that SK did not originally go through my county court so I am wondering if they went through the Texas Attorney General OR just dealt directly with my ex's employer? Does anyone have any ideas or suggestions?
This dilemna could be solved if I were able to contact my ex, but I have no contact information.
Emages - when me and the ex went to court, they gave me a court order to withhold child support. A wage garnishment. I was the one that forwarded to the company he worked for when we were first divorced. I have never had to go to court for a withholding form. Thats a tough one. I dont know how you would make SK give you the info since they are the only ones that know where he works. I think that they would have to devulge all information to you if you requested it. However, we know how SK is. Im not sure what the answer to that is. You might want to ask legal aide because him (the non custodial parent)not following a court order is against the law. If SK withholds the info from you, they are in direct violation of a court order.
Lori--Thanks for that advice. I recall asking SK for the information a while back but since they no longer have my case, they may be more amiable. Worth a try.
Here are a couple of articles and the link to where I found them on the CEO Casey Hoffman of Support Kids. He also has strong ties to the Attorney General Greg Abbott. There are a lot of links to look through so good reading. It shows how drastically the percentage that Support Kids takes from our support payments rose in a very short time. Seems Support Kids saw this as a very lucrative deal for them.
2004 Golden Heart amd Heartless Awards, Association... - [Cached Version]
Published on: 2/12/2004 Last Visited: 9/22/2004
Texas Attorney General Gregg Abbot for hiring Casey Huffman, former president of Supportkids.com a private child support collection agency with a history of law suits against it for unscrupulous collection practices such as contracts which auto renew indefinitely if only one payment is collected, fees for collection of support taken out of current and back support due to contract language which defines all support past, present and future as ""support".
...
When Mr. Huffman was previously the director of Texas Attorney General's Child Support Enforcement Division the collection rate was only 10%.
Boston.com / Latest News / Business / A growing field,... - [Cached Version]
Published on: 6/12/2002 Last Visited: 6/12/2002
Nobody's forcing them to," said Casey Hoffman, founder and chief executive officer of Supportkids, which has handled 10,000 cases and is the largest of about three dozen private collection companies.
The lawsuit against Supportkids, filed Tuesday in state court in Manitowoc, Wis., comes as the private companies push for greater access to confidential financial data to help them track down parents who don't pay.Advocates, meanwhile, are pushing for greater consumer protections in this fast-growing field.
Clients like Zipperer typically sign contracts directing all child support payments to the company, which passes the money along after taking a cut 29 percent, on average, according to government auditors.
...
Hoffman responded that the contract clearly states that the fee will be applied to both back-owed child support and current payments.He said clients are given an option to exclude from the commission any support being paid when they sign up an option Zipperer said she was never given.
Hoffman said he does not know how many clients have tried to leave the program but defended his company's policy of not letting people quit.Otherwise, he said, the company would spend time and money to find a parent and people could quit once payments began.
He said his contracts are straightforward and easy to understand.
"We've benefited children to the amount of $66 million since we've been in business," he said.
Casey Hoffman: ZoomInfo Business People Information
Here is another horror story from unsuspecting Support Kids clients.
http://www.nydailynews.com/archives/news/2000/10/22/2000-10-22__child_support_bounty_hunter.html
Support Kids and their investors....
https://www.supportkids.com/about-child-support-enforcement/press/raising-support
Hey Jen,
Okay, I think I'm the one that emailed you from complaints.com. I was C on the message. Teri checked out that attorney and said there were no complaints that she found on him. The email that you got is different from the one he sent to the other Jen. Also a different address. On topix it was euclidjr at gmail so I may try that one and then link us all in together. I created that dummy acct on my email so you can email me there and then I will forward you my real email from there. it's cintx1 at gmail. I did email the gmail acct for that attorney but I think I will try to email to the one you provided and see where we go from there. I will let you know how it goes. Thanks :)
Hi all...I just wanted to let you know that I have been updated my blog almost daily with new articles and information about SK and RJBA. Our petition is up to 92 signatures and growing. I am in the beginning stages of talks with an attorney that is trying his best to help us all out in any state. Keep the faith.
http://tljoiner-trustthetruth.blogspot.com/
Well, for once something happened quickly :-)
The LA OAG has sent a letter stating they are contacting the company (and of course waiting for a response)
Now, the big Q is, will they even respond?
I am wondering if we should also be filing complaints with the Hew Hampshire OAG.
PS, Still no packet & now 4 checks are in limbo
Thats a great idea Red, filing a complaint with thier local office....
OMG, I cant believe they are holding your money and other people too. They are violating a court order. I wonder if you could petition something with the courts? What they are doing is illegal. I wonder how many people they have working in that office?? No one answers the phone nor do they call or e-mail people back. This is a nightmare!!
Sorry guys, Mr. Aubin requested that I remove his e-mail off here so if any of you need it let me know.
Id like a copy Jen. Can you forward it to my e-mail attached to this blog?? Thanks:)
Wonders of wonders, I got a check! It is for 2 of the payments they have received.
Still no packet, but I have received acknowledgments from both Texas & Louisiana Attorney Generals.
Waiting for the return receipt from the Revocation to arrive.
I took a hit today.....
I have hit a bump in my road to successfully untangling myself from SK and RJBA. I did receive my green card back from my certified letter to RJBA today not knowing what to expect next.
I had a set back with the Dallas County support office as they had confirmed that my case was open pending the receipt of the revocation of authorization and I had asked them May 20, 2009 to stop and all payments being sent to SK or RJBA. I had been told by a supervisor not to worry that May's payment was gone but they had not received the June payment. Well after emailing Dallas County again last night to check on the receipt of the signed authorization a response came today stating they had not received it and that my ex husband had sent in a payment on June 3rd. So, I have had a good cry and started working again. Dallas County did not follow through on their word to me. So, my June support is gone and I am sure when I receive it if I do it will be minus the 34% even after promising me that this would not happen. Well, it did.
Red... Thats awesome news!! At least they sent something!Maybe you'll get the remainder tomorrow:)
Tjoiner...dont lose faith. We're going to get thru this. It sucks having to depend on other people but it will happen:)
Thanks Lori, I am holding on to faith and perseverance. I am in this fight for the long haul hoping to stop SK and RJBA from doing this to others as well.
I've been reading all I can about this situation since I was informed about this whole mess. I thank everyone for their input and all their hard work. I'm in NC and I downloaded an update form from CSE to have the payment deposited to my checking account. This went into effect within a week and the total amount of my child support payment was directly sent to me. What's going to happen when this new company realizes that they are no longer getting a check?
Thats great news!!!
I told them in my termination letter that SK was taken off of everything and that they would no longer be getting the money. Did you send them a term letter? I would, just to cover yourself. Even though everything is done and you are getting your money. That way, there are no questions with regards to what you want and expect.
Update:
Just spoke with a Supervisor with Louisiana CSE, MAYBE this time, the account will be fixed & this nightmare will end.
She asked me to send the SK contract & email stating they are no longer handling the case, I explained how it is utterly impossible to contact anyone at either SK or RJBA, and told her that the revocation of Power of Atty is on it's way.
So cross your fingers for me, my nightmare may be ending.
On a happy note, I start a new job on Friday (a really good one) so today has been a good day (I was called by the new employer today)
For anyone else, you can reach me directly at redhatty (at) gmail (dot) com if you need to.
All of you are in my prayers & I hope you can all get out of this nightmare too!
Thats awesome news Red:) I will keep my fingers crossed. Congrats on the job:)
very good news red, congrats....
I have read the msgs posted and I full heartedly agree. I did not receive a packet from rjba but I kept all information sent to me from SK, even the check stub when I first paid the deposit of $475.00 plus the additional 34% of the first check. I even copied the contract I signed. I wrote a comment to rjba and associates and informed them that I will be hiring a private attorney. I received a letter from rjba stating that they need to have a three-way call from them in New Hampshire and California child support division and me here in Wyoming. That makes no sense at all to have contacts clear across the state and me here in the middle.I am not only worried about the money us single parents have lost or hopefully not lose but the information that was in those packets contains EVERYTHING!! When I wrote rjba, I stated that that is a case of identity theft as well!
For parents just joining our conversations please find my link below to my blog and the petition against Support Kids...There are also many articles and information on the Sk and RJBA plus blank forms you can download and fill out....
http://tljoiner-trustthetruth.blogspot.com/
http://www.gopetition.com/online/27812/signat...
I have to give credit where credit is due, YES, many of us believed that 66% of something was better than all of nothing.
BUT, When SK BROKE the contract they had with us, when we realized that everything we helped SK learn about the non-paying parent went straight tot our own state's CSE office, when we realized that what SK called arrears was considered current by our states, WE WOKE UP.
Especially when it was US who provided both SK & our individual states with the info for our APs, so that we could collect in the 1st place.
Getting paid for work you did not do is fraud & that is what SK had perpetrated on us, and they have compounded that fraud by putting our cases up for collateral for business loans without our permission, and then transferring our contracts without our permission. FRAUD, CONTRACT VIOLATION.
no matter what gratitude we once felt for SK, they have shredded that to bits with the way they have considered & handled our cases.
So if anymore trolls want to sing the freaking praises for SK, pick up the phone & sing them to RJBA and leave the rest of us the hell out of the chorus.
UNDERSTAND????
I got my second payment from the DA yesterday and still no word from RJBA. It can be done ladies:) Dont give up hope.
Hi,
Well, I left my 7th or 8th message to RJBA today. I really have stopped counting. Again, no one answered, imagine that. I have sent them numerous emails that never get answered and certified mail. No one is listening to me from that company. I must be on the do not escalate list for RJBA and no one wants to speak to me but emailing me would be a nice thing to do.
Anyway, I will keep you posted.
I too was a former child support receiver of Support Kids and they did a really lousy job when transferring accounts to this RJB who are basically terrible representatives. They have no answers for you. The transfer was awful and for Support Kids to have immediately closed your account without even receiving your first check from RJB was negligent. Support Kids would not even return phone calls when I was somehow able to go around their dumb system of dialing my account #. There is no way our records should have been archived without anyone receiving their first payment. After reading bunches of the complaints on this blog I am really not surprised we all have the same problems. I did not go for direct deposit and after reading all this, I am glad I did not. I did receive 3 payments for the rest of May and yes, they take out their percentage which was never told to anyone. How do we complain about this? I received no contract from anyone to change from Support Kids to RJB. I don't see how what Support Kids did was legal because how can a case be turned over where money is changing hands and one of the parties be allowed to take some money when you did not sign a contract that this would happen. I would switch and go with my State Attorney's Office but they have problems all the same. Unbelievable to think there are so many of us out here with the same complaints and no one seems to help. Good luck to all of us. Jea.
Hi Jea,
I wish I could give you a quick fix but I can't. You are right, it seems that no one wants to help us through this battle. I will say this, fill out your complaints and send to each attorney general's office of each state involved in your case. Please be sure to add the Texas Department of Banking in those complaints as well as the District Attorney's office that handles your support. I am going to go one step farther and include the district attorney's office in Austin, Texas as well.
The more exposure and complaints we can get someone to respond to the more chance we have of righting the wrong done by SK/RJBA on behalf of our children.
Make sure you send everything return receipt, certified so you have a copy and if you receive any checks from either SK/RJBA deposit them with the notation that you are depositing them without your authorization to take a fee.
Just keep on plugging and hopefully we will be able to file at some point a class action suit against both of these entities.
If you have not read my blog and signed the petition, please do so at:
http://tljoiner-trustthetruth.blogspot.com/
TJ...the statement that you made "if you receive any checks from either SK/RJBA deposit them with the notation that you are depositing them without your authorization to take a fee." By depositing them, you are agreeing to the amount they have sent you. At least thats what my understanding has always been. I know that none of us agreed to this bs, but the wording is a little confusing. I would continue to deposit the checks because you need the money. However, if you were to take them to court, that might be a different story. There is hope....I think alot of it lies at the hands of the District Attorney in your state. If they dont want to cooperate, its more of a battle. You must be unrelenting. Sooner or later, someone will listen.
Hey Lori,
An attorney actually gave me the wording to use if anything legal came up later so I am going to have to trust them. Actually Louisiana does not have anything to do with my situation, all of it is going through Texas but I am making headway....Thanks for the support
Please read my latest post about SK/RJBA dated 8/16.
well i never recived anything from rjba just a small amount on a check that wastnt even 20 dollers.. i have a learning disabilaty so im not sure what is going on.. and i recive a small amout like that every other week now im wondering if i should cash it when i get them does any one have any advice for me... thank you ..
I cashed mine without any problems. Get it to the bank before it bounces!!
my name is tonya i live in mobile,alabama i had a accouny withsk. i never recieved a letter from sk that rjba would be taking over my case. can someone please tell me what is going on with this,and what does the tx department of banking have to do with it i never knew any of this. i think we are in trouble.i get a check but only if i call once a week. they have a web site. please respond to my comment so i can understand what is going on thanks.
Tonya, I'm from Mobile also. Contact me @ choice8@yahoo.com. I may be able to help you.
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