May 30, 2009

Supportkids is using our child support as collateral!!

Supportkids transfers 20,000 of child-support collection cases after loan default
Austin-based company says it will serve remaining clients.

By Tim Eaton
AMERICAN-STATESMAN STAFF
Thursday, May 28, 2009

As a result of a recent loan default, Austin-based Supportkids Inc. was forced to transfer a portion of its child-support collection cases to a New Hampshire-based law firm.

Supportkids CEO Byron Sehlke said Supportkids unloaded 20,000 cases to Richard J. Boudreau & Associates on May 14,

leaving Supportkids with 18,000 cases, many of which are nonpaying.

"This was not our decision," Sehlke said.

Boudreau & Associates didn't respond to a request for comment.

Supportkids, a for-profit company that collects money from parents who are behind on their child-

support payments, said in a letter to clients that the organization was unable to refinance a loan with an unnamed lender.

As a result, the lender handed over the cases, which Supportkids had used as collateral on the loan, to Boudreau & Associates.

Sehlke called the situation "a function of the credit crisis." He added that the company, which has laid off an undisclosed number of employees, remains in transition but will continue to serve its remaining clients and accept new ones.

Affected clients of Supportkids were told in the letter that Supportkids no longer has current information on their cases and that Boudreau & Associates has their case files and should be contacted with questions or for new information on their cases.

Supportkids had tried unsuccessfully to reach a cooperative agreement with the lender and Boudreau & Associates to arrange for a transition period, so the company was not able to notify clients in advance of their cases being transferred, the letter said.

Supportkids charges an initial $475 case development fee and takes a 34 percent commission on overdue child-support payments. When it accepts a case, it requires that the parent who is behind on the payments send the money to the company, which takes its cut and forwards the balance to the parent who is caring for the child or children. Sehlke said the company takes only the toughest cases.

teaton@statesman.com; 445-3631


Thank You Mr. Eaton for the low down on our situation. They cant use our child support as collateral against a loan default. Its against the law. Basically, they are using their 34% from our child support to pay their debt. And FYI Michelle, if they say that they will hold your money and refuse to pay you until their direct deposit form is signed, that's extortion.

79 comments:

RedHatty said...

Has anyone actually confirmed with the TX Dept of Banking that using the child support collections as collateral was illegal?

That might be the #1 way to get this over with & get some of what they took from us back in damages.

Whoever gave them the loan either didn't know what the actual collateral was or they DID know (and if it's illegal) and willingly engaged in an illegal loan.

M G said...

They have verbally told me on the phone that once I send back the signed packet (which I just found is a direct deposit form and notification of new ownership), that they will mail out my checks. It's been 4 weeks since the DA garnished the NCP and has deposited the money into Support Kids bank account and I have received nothing.
I have nothing on paper that they are withholding my money. RJBA has yet to send me any paperwork that I asked for to confirm this so, for now, it's my word against theirs.

La bell'anima said...

To Red, I got that email from TX dept of banking regarding the transfer. They simply state they don't know and to contact OAG's office. I emailed a complaint last week. The thing is, the newest addition to the TX OAG's office is the former founder of SK from what I've heard. Not sure how far we will get with the OAG's office :( Also, I found an article yesterday regarding what can be used as collateral. I think I googled that very question and found an article "You would be surprised what can be used as collateral" In this article it did state businesses can use "potential earnings" and contracts with clients as collateral. Now here's where I object. How can they use potential earning on our NON PAYING cases? When I was buying my house I used my CS as income but in order to use it I had to show proof that it was regular (I think 3 months worth). Since I couldn't prove that then the income was discounted. Unless we can somehow get a copy of that loan there is no way to know how they calculated potential earning. It almost sounds exactly like the mortgage crisis we're in right now. Banks giving loans based on bogus info but we have no way to tell unless we get the FCC involved. BS if you ask me.

http://www.momnd.com/CM/MOMNDintheNews/Dallas_Divorce_Attorney_Brad_LaMorgese_Support_Kids_Lawsuit.asp

MG- I'm almost positive once they "hold" that payment from you your local OAG's office will then become involved. You need to write a C&D letter and also formally request any payments to you to be sent out immediately. Send it certificate of mail or certified mail with delivery receipt and signature! If they refuse, then notify your local office and inform them RJB is withholding Court Ordered child support. I think this is illegal for them to do this.

RedHatty said...

La Bell'

It seems strange to me that something as unpredictable as child support payments (or the 34% of them that SK would keep) could be used as collateral. But then again, as we have seen recently, lots of illegal activity has been happening with banks & loans, etc.

I did online complaint with TX OAG and LA OAG. I'm going to look into a private atty today and see what can be done.

At the present, they are holding 3 support checks (I get mine weekly) and I still have not received a package from them.

If absolutely nothing else, I have them for withholding my payments, which even the not-so-knowledgeable gal that answers the phones at our state's CSE client services office says is illegal.

My patience with this situation is wearing thin FAST. These people do not want to find out what I am like when I get really mad.

M G said...

That's interesting, I was never charged a start up fee. At least not that I know of yet. No where does it say on my contract they will charge a start up fee and no SK rep told me they would charge a fee. It does say that they will take out there fee then promptly send me the balance, generally within five business days. Another reason why I wanted to cancel my contract with them was it was taking a lot longer than 5 business days before I would receive the left overs.

GLuns4d said...

My mother in law is dealing with Support Kids and Richard J. Bourdreau & Associates and I have been doing some research and I happened upon the Better Business Bureau Consumer Report and their rating is an F!!

Here is the website for the BBB Report on RJB and Associates.

http://www.bbb.org/concord/business-reviews/lawyers/richard-j-boudreau-and-assoc-llc-in-salem-nh-92002209#ratingdetails

Just copy and paste and it will take you right to it! Doesn't surprise me one bit about their rating! I think that all this stuff that is happening to my mother in law and all of you is disgraceful! Hopefully, we can all get the right law enforcement involved and take these suckers down!

Emages said...

Anyone else with a situation like mine? I live in Alabama. Am not certain where my ex lives but SK was able to identify his employer to collect the child support money.
When I received notification from RJB, I saw this as the opportunity to get from under my contract with SK. I was instructed to return to the court where my divorce was granted and request a withholding form, which I did. But, I'm unable to complete the form because I don't have his employer information.

While there I learned that SK did not originally go through my county court so I am wondering if they went through the Texas Attorney General OR just dealt directly with my ex's employer? Does anyone have any ideas or suggestions?

This dilemna could be solved if I were able to contact my ex, but I have no contact information.

M G said...
This comment has been removed by the author.
M G said...

I used Intelius today to track down my ex. It cost me under a buck to get his last three addresses, but no phone number. So I did a Google search on the addresses and got a telephone number. Unfortunately he has moved recently. So, I called the DA who has been in charge of collections and they told me that I could send them a letter with my contact info and they would send it to him.

Anonymous said...

If it's their 34% why does it matter what they use it for? You don't tell PacBell what they can do with your money.

RedHatty said...

Anon,

I care less what they do with THEIR 34%

It's putting my legal contract up as collateral for a loan that is wrong.

From SK's web site:
"Since 1991, Supportkids has collected over $400 million on behalf of our clients, making us the largest private child support collection company in the country. With over $3.9 million collected every month, we deliver checks to thousands of families all across the country"

IF they manage to collect 3.9 Mil a month, then their 34% is about 1.3 MIL a MONTH

Why would a company with 175 employees making 1.3 million dollars a month need to put MY contract up as collateral for a loan in the first place?

SK are liars, they have transferred our contracts without our consent, in direct violation of our contracts.

They MUST have lied about what they were really capable of collecting because unless their is some serious embezzlement or HORRIBLE management going on, no company should need to borrow money to keep running with monthly receipts of 1.3 million dollars.

My contract ALSO includes the other 66% of my child support, which, since the change to RJBA, I have not received, even though 3 payments have been sent.

What they do with THEIR 34% - I don't care, but when I am not getting my 66% that HAS come in, I have a right to be upset.

RedHatty said...

For EVERYONE ELSE HERE!

Did manage to talk with an attorney today. They told me I do NOT have to pay them for this, All I need is a notary public & a Revocation of Power of Attorney form (multiple copies)

you can find a form here: http://www.kinseylaw.com/freestuff/persfam/RevokePA.html

Fill it out, get it notarized and send a notarized copy to SK, RJBA and your state Child support offices.

That will stop any payment forwarding immediately upon receipt (at least in a perfect world, may take a few days in real life)

Then if RJBA wants to try and come after you legally, you can simply respond with your original SK contract and that all changes must be approved in writing and signed by both parties.

They won't legally go after any of us though, they know that they won't win.

I also recommend a demand for payment from RJBA (like I have to send) if they are currently holding your payments.

La bell'anima said...

Anon, I think you're on the wrong blogspot. Maybe try to find the we love to be ripped off blogspot next time. Red is 100% right. If you make that much money then why the hell do you need to place my contract up for collateral. Either they're lying about how much they were earning trying to lure more people in or they are just as crooked as Madoff and creating some Ponzi scheme themselves!

Red, did you do the revocation yet? Sorry if you've already told me. Or changed your mailing address with your AG's office. I was able to find SK Funding under the TX Tax Franchise Board. It appears they started around in 2005 ??? maybe???? To find out how this scam worked we would need access to their loan docs. That's not gonna happen unless it goes public.

We've been talking to an attorney through email. RJB hasn't told me yet that they will hold my checks. I haven't had any recent payments as of yet but the 4 from SK are still out there somewhere. RJB called yesterday and said they were now working with TX Dept of Banking to get access to SK's bank accounts. Apparently from what RJB said, SK is not being very helpful with this situation. I really hope they don't expect us to be any more helpful. If they are telling you they are holding your checks, you may want to email euclidjr at gmail and see what he has to say about it.

La bell'anima said...

lol, we were posting at the same time. Great info. Gotta figure out who to send it to in Indiana since they have no clue what it is.

RedHatty said...

My revocations are notarized & I will send them out tomorrow Certified, Registered & return receipt. Along with my demand for payment to RJBA - may as well write one up for SK since that may be where the money is being held up at from what you say.

RJBA has NEVER returned a call to me & all I get are answering machines.

I also never received a "packet" from them.

I am not playing this game anymore. I'll let my State AG do the investigation on the 3 missing payments if necessary, the next payment is coming to me with no one else getting a single penny of it.

M G said...
This comment has been removed by the author.
M G said...

I would like to suggest that everyone get proof of all payments you received from Support Kids. If you do not have proof, then I would request a copy from Support Kids.
I have verbally asked SK several times and have received nothing thus far.
So, I am sending a letter requesting a copy along with a copy of my original contract tomorrow to Support Kids and RJBA with delivery and signature confirmation.

For the NCP's, I also suggest keeping copies of all payments sent and/or requesting the same from Support Kids or whomever garnished your wages.
You want to be able to match up what they took to what is owed.

I still am working with an attorney on this and he has been intrigued by it to say the least.

I have to work like a mad woman all this week, but I will come back to update this weekend if I get any more advice or useful information.

M G said...

So sorry, I'm rushing on here in between work.

edit:
I am sending a letter requesting a copy of payments sent to me along with "REQUESTING" a copy of my original contract tomorrow to Support Kids and RJBA with delivery and signature confirmation.

M G said...
This comment has been removed by the author.
Lori said...

I contacted the state disbursement today to make sure everything had been switched over to my account info and it has. I then called the supervisor at the DA's office and told them they can release any funds that come in. We shall see!!

I was reading a report on the BBB regarding SK...interesting:

On February 7, 2008, the Virginia Attorney General filed a complaint against Supportkids Inc DBA Child Support Enforcement in the Circuit Court of the City of Richmond .

Charges filed indicate the company has engaged in unlawful child support collection actions, which interfered with the proper functioning of the Commonwealth's system for administering child support. The six counts included in the complaint are: (1) conversion of money; (2) deceptive use of the name CSE Child Support Enforcement on withholding documents; (3) injunctive relief for making it difficult for Virginia to administer its program in compliance with federal law; (4) unjust enrichment by charging a fee for collecting child support; (5) violation of Texas collection agency laws; and (6) unauthorized practice of law.

In response to these charges, Supportkids Inc DBA Child Support Enforcement provided a statement denying any and all wrongdoing and summarizing their Motion to Dismiss.

This matter is pending.


How is it that they have stayed in business so long?? I dont get it.

jennifer said...

Bell,

For Indiana you need to call the KIDS hotline at 800-840-8757 when you call do not push any buttons when prompted and you will get a live person. Tell them you want to remove payments from being sent to SK and have them sent to you. That is what I did and they did it over the phone. Then you need to send the revocation of POA notices to the county your case was handled in. If you need any help at all email me and I can get the info when I go to Valparaiso University Legal Dept Friday.

Jen

La bell'anima said...

Jen,

I did call and switched my address. I then called about 5 different places regarding revocation of POA....no one had a clue what I was talking about. We are in the process of closing the case anyway because it should have been closed 4 years ago when I moved. Just waiting for Indy to get on the ball to do it. I've spoken with a case worker anyway so it should be taken care of rather quickly. I also called the client line and there have been no payments made since April 22nd so I'm good as far as RJB not getting my payment. Except they still have previous checks sitting somewhere out there in an SK bank. Waiting for that money to come. Not a great deal of cash but hey, it can help with my son's vacation this summer that he wants to go on.

tljoiner said...

I just updated my blog with several new posts and copies of my check that I received today from RJBA. I have been updating on the blog on a regular basis and am hoping that you have all taken a look to see the new information. I try to copy and past of post links but there are so many now I can't keep up on all the postings so here is my link again.

Thanks,

Teri
http://tljoiner-trustthetruth.blogspot.com/

Lori said...

I have never received a call from RJBA nor a response to my e-mail. Wow, what a surprise considering the way they do business. I got my certified receipt back today...I wonder what will happen next??

tljoiner said...

Lori,

Did you see my comment that I received my check as well and that I posted the form on my blog?

Lori said...

Congrats on the money:)...I wonder where Red's money is?? I hope a check will be coming to her soon. They are holding a months worth of her support payments. I will feel more relieved about my situation when a check actually posts from the State. It should be soon. I will keep you posted.

RedHatty said...

if anyone else want to file with Hew Hampshire's Attorney General, here's where to start (I just did)

http://www.egov.nh.gov/consumercomplaint/

RedHatty said...

Oh boy, looks like New Hampshire is very familiar with RJBA

http://www.egov.nh.gov/consumercomplaint/Search.asp

Enter Boudreau ONLY

35 Complaints from 12/4/2008 to 6/4/2009

12 Complaints still "In Progress"

Ever get the feeling we should have stocked up on KY??

tljoiner said...

Thanks for the link to NH complaints. I spelled RJBA like we do in the south, dang it....lol...had a lapse.....

RedHatty said...

tljoiner,

Tell me about it, I'm in New Orleans & all my instincts go towards that "x" at the end LOL

Well no news to update you with today :-((

La bell'anima said...

I know the info that RJB and SK are nothing but weasels isn't new to you all but I found something interesting on the TXDoB website regarding this switch for RJB from SK. RJB has to be licensd with the board in order to collect/dispurse any checks. Well they still aren't registered but I did find out that the TXDoB received their application on April 14th of this year to be a Private collector for support. Now this would be a full month and a week ahead of SK sending us their email that they had no clue this was going to happen and how they really wish they could have told us sooner....blah blah blah. I find the timing of RJB coming in with their app a month ahead of time a little odd.

http://www.banking.state.tx.us/CORP/bulletins/2009/041709cab.htm

La bell'anima said...

links not working...add a .htm to the very end and it should work for you if you want to see the info.

tljoiner said...

La bell, this is a very interesting and maddening discovery. This shows proof of intent to mislead us when SK had plenty of time to give notice and should have let each one of decide what we wanted to do with our cases. Deception and lies.....

RedHatty said...

Does anyone here know enough about the law to know if a similar application had to be filed in every state that SK collects from?

I wouldn't even know where to begin looking for something similar in Louisiana

La bell'anima said...

Red, you need to find out who regulates private child support enforcement agencies. The TxDoB regulates them here so I tried to google Louisiana (that's where you're at right?) private support regs. I'm searching and will try to see if I can find something. I will let you know if I stumble across anything.

tljoiner said...

Red, did you order come out of Orleans?

RedHatty said...

tljoiner, no, it came out of St. Landry Parish

For those of you who are not familiar with Louisiana, we have "parishes" not "counties"

tljoiner said...

Red, I will try also to find an answer to your question. From what I am finding out SK operated on Texas law so I am not sure either whether they would have to file in any other state if Texas governed them. Boy, we have opened a big ole can of worms...lol

RedHatty said...

thanks tljoiner!

From what I am seeing, the only specific regulation in LA is fair trade & FTC compliance.

Texas, on the other hand, has quite a bit of regulation for PCAs

West Virgina is the best so far though, they don't even allow re-direction to PCAs

And Illinois makes the PCA prove that what they collected was all due to their efforts before they can charge a fee.

Here's the article:
http://www.ncsl.org/programs/cyf/regulationcs.htm

Anonymous said...

This is like watching Dumb and Dumber! Nothing funnier then watching idiots pretend to be Erin Brockovich.

La bell'anima said...

I was wondering when we would have a sleezo RJB employee show up to rear his/her ugly asses.
Thanks Anon for being the first d*&% to come on here and throw your 2 cents that doesn't count for squat. Go be a goon somewhere else.

Sorry Lori if I overstepped.

tljoiner said...

Well Anonymous, we know who you work for or let's see that's right maybe you were let go....gosh its hard when all your funding from other people's children gets taken away....

You don't have to read these posts. We certainly are not writing these posts for ex SK employees that have nothing better to do now than read message boards.

If you had your child's money taken right out from under them you might have a different take on the matter.

Erin Brockovich....hmmmm thanks for the compliment!!!

RedHatty said...

Anon can laugh now, I have a strong suspicion that we will be the ones who laugh last.

Let's see, we have uncovered a lot of info about RJBA, caught RJBA in a lie about the status of SupportKids Funding, figured out that a simple notarized piece of paper can stop both SK & RJBA in their tracks.

For amateurs, I say we're doing pretty darn good.

Lori said...

Oh, you so didnt over step your boundaries La bell...I put a stop to anonymous assholes a while back then released it because so many people had helpful info to share. You know its a man...and he probably got left behind by the wife and kid. I bet he doesnt pay child support either...You know, I bet anonymous is RJBA himself!!! LMAO...

Anyway ladies...being Erin Brockovich paid off. I got my first check from the DA today for the whole amount, directly into my account!!It can happen and did. That is the first time I have seen the full amount in years. So, you must not lose faith. We just need to help Red. She was the one that gave me the first heads up so I could tell everyone. I got a jump start on my case. The bottom line, you cant use other peoples child support as collateral for a loan. They are going to try and blow smoke up our asses about the SK contract but we were all receiving child support, thats why they used our cases. There was no need to refer it to another company for collections as they are trying to say. That is the only reason I get from the contract for referring a case to another company. And there is no Supportkids, LLP anywhere on the contract. They make a statement to one then back pedal to someone else. People keep forgetting its court ordered child support. Basically, they are trying to use our childrens lives as collateral. Nope, aint gonna happen!!

tljoiner said...

Nice post Lori and congrats....Yes for a bunch of dumb peeps we have unraveled a lot of information and are making strides. Seems as though the anons are getting stirred up by these discoveries.

We definitely want to help out Red and everyone....I am Louisiana too so we may fall under the same jurisdiction but my case was ordered through Dallas County and that may make a difference. But we have time and patience because we all have been waiting for years on our support.

I enjoyed the comment anon made, when the dirt starts flying you know you are getting closer.....

Anonymous said...

Sad bitter woman. No wonder he left you.

Lori said...

I think its funny that he has nothing better to do than read my blog...I almost feel sorry for him.

La bell'anima said...

You know what Anon, you're such the big shot then why are you hiding? You have something to say? Stand up and be a man and post under your ID. Why keep yourself so private? You want us to think we're stupid but at least we have the balls to post who we are! That must say a lot when a bunch of "dumb" girls have more strength than some little boy that probably hasn't even had a chance to get laid and would know nothing of the situation. You want to come on here and get us riled up but the sad thing is, you're the only loser who believes your bs. You won't change my mind about any one of these ladies on here, my thoughts about RJB and SK, or about our efforts.

Next time, if you ever get yourself a woman to keep you occupied other than coming on here, make sure she swallows because we certainly don't need any more future McDonald's employee's running around this world!

La bell'anima said...

sorry again Lori. Got me hot there for a second. You can delete if you'd like.

Lori said...

Are you kidding La Bell?? Thats the first time I laughed all day....ROFLMAO...I couldnt have said it better myself;)

RedHatty said...

LORI!!!! You made the News

http://neighborsgo.com/index.php?page_id=1000&site_page_id=5&post_id=36508

tljoiner said...

Way to go Lori.....

tljoiner said...

Good morning all.....I wanted to post the link to the petition site forum. There are many who have signed the petition but have not been able to link up with all of us....

http://www.gopetition.com/msg.php?msgid=238202&isearch=

Lori said...

Thanks guys..it was actually a girl that posted on the original Supportkids post...."Supportkids out of business?" that wrote the article. Her name is Quia Q. Pretty cool. I cant tell you how proud it makes me to not only be recognized, but to help as well:) She did a great job!

tljoiner said...

Hi ladies,

Ok here is my bombshell...I received a letter today from the New Hampshire AG/Dept of Justice saying that their office had been told that my complaints against RJBA had been resolved. BY WHO or WHOM? She went on further to say that if this was not true to contact her directly.... I am so on the phone tomorrow. I have no idea what is going on but I am going to find out.

Will keep yall posted.....

RedHatty said...

tljoiner, I got the same letter from NH AG today. Called right away and spoke with Pamela Meyer, the paralegal who signed my letter.

While I may have misunderstood, or communication may not have been effective between us, it seems that NH AG thinks that the only issue was that we were not getting our checks, nothing about the contracts.

Strangely, she told me they have only received 3 or 4 cases on RJBA that are from the SK switchover (which I find strange, because between here & tropix there HAVE to be many more that are filing complaints)

So I specifically asked how they have aright to take a commission out of my child support if I have no contract with them (RJBA), so she asks for proof of them taking out a commission & I sent in a copy of the letter that came with my first check.

This lady is not actually handling the cases anymore, she said an attorney & another paralegal are, but she is helping to keep all the documentation together.

There are times I am utterly convinced that we have turned into a nation of idiots, especially after phonecalls like this one.

Can you believe that this paralegal actually said she does not have a clue (actual words) as to whether NH AG handles fair trade or if contract law even applies in this case???

I know the paralegals I know here are usually smarter than the attys they work for. Must be the ones who barely pass school in NH that get state jobs.

Lori said...

Its called passing the buck. No one really cares, they just want someone else to take care of it. It happens all the time with almost everything including the work that I do. If just one person stands up and does what they are actually supposed to do, its a freakin miracle!

You guys are doing a great job...please let us know what we can do and keep me posted!

RedHatty said...

Well, I have some REALLY GOOD NEWS FOR LOUISIANA SK VICTIMS!!!!

The State Director of Child Support Enforcement (Baton Rouge, the BIG TIME TOP OF THE CHAIN) has put a "post hold" on EVERY SINGLE Louisiana child support case that has been under contract with SK.

I know that they are sending me a form (probably similar to the revocation of PoA I already sent them) for me to sign & have notarized, authorizing the address change back to my home address & then ALL support will come directly to me, no deductions.

If you are a Louisiana SK victim, please call 1-800-256-4650 and leave a message for your caseworker that you need the "official change of address form" for SK "victims" so you can also get your case switched back. IF (and unfortunately this is quite possible)your caseworker has no clue what you are talking about, just ask them to ask their supervisor, the memo to all workers should be coming down by tomorrow.

Squeaky wheels do get the grease.

La bell'anima said...

Actually Red, I dropped the ball on filing with the NH Ag's office because I was more concerned since I hadn't received a thing, not a contract nothing at all from them that I really didn't have much to say or that they would take my complaint seriously. But .... I did just file it today so my complaint has been added to the list. I told them I had 4 missing checks and that RJB has not sent me any info regarding this situation. I gave specific dates that I called to complain to them so they know that this is not cleared up as RJB states when they said they sent out a bunch of checks. Today I got the run around again regarding my checks and I noted that in the complaint. I told the kid I was filing a complaint against them and he said it wasn't their fault. I said well give me a number to call Sk and he said they are not taking any phone calls. I said then guess what, it's now your fault. I don't care about your bank account info. You see on your screen that the checks have not been cashed so reissue the checks immediately. He said the money was in SK's account. I told him again, that's not my problem. You took them over then guess what, you get to pay off their debts. Just as if my hubby passes away, I would be responsible for his debts.

I'm thrilled to hear about the LA Ag's office helping you out though! Hopefully we will get this money soon enough!

Lori said...

It sounds like we're making some progress!! Great news Red:)

tljoiner said...

Hey Red and all,
I am so happy that you are making a dent in the Louisiana system. Hooray for small progress.
I called the NH AG and after the receptionist asked my name I was put on extended hold and then I was put straight through to voice mail. NH better toughen up and get with the program because they will be getting bombarded with complaints very shortly. I think everyone involved needs to file with the New Hampshire AG. The complaint was not about receiving the support from RJBA it was the amount of the support minus the 34% that I have not given RJBA permission to withhold from the support.
NH better get its legal department up to speed.

La bell'anima said...

So I got my BBB complaint response back today from SK. SK could not be more stupid if they tried. Their response, which was addressed to 9 others and then blacked out by a permanent marker depending on the name they were sending it to, said our case had been transferred to RJB. Well no sh!t sherlock. Seriously, we had no clue!!! (sarcasm implied) Then the BBB wanted to know if I accepted the response...hmm, I wonder what if I did that? Ya right. What morons. The checks RJB says it's SK that's holding the money. SK is saying it's RJB. I really don't give a rats pattootie who has the money, give it to us now! Ugh, these people are getting me all worked up with their idiotic responses.

La bell'anima said...

morning ladies. Just wanted to give you an update!!!! I received a check from Indy over the weekend. Straight from them so my change of address worked :) Granted it was only 20 bucks but hey, at least it didn't get lost as RJB and SK want to claim :) I was afraid it wouldn't work since Indy did not seem to be up to par on this whole situation but we are good to go now!

Lori said...

That is so awesome...see, it works!! Being unrelenting pays off:) Congrats my friend.

RedHatty said...

Well ladies, we all deserve a pat on the back. This little group of "Erin Brockovichs" HAS made a difference!

Cali, Indy, Louisy & any others I missed are all supporting US in this fight!!

Wonder how long it will be before RJBA passes the rest of the cases on to another company because they won't be making a profit??

For those in other states that are still fighting, contact your AGs, tell them about the states we have mentioned here that are defending the parent's right to child support & honest contracts. If they can see that they won't be alone in the fight, it may make the wheels turn faster for you.

Thank You Lori, for giving us a place to brainstorm & congregate to get this fight won!

tljoiner said...

I spoke with the New Hampshire AG office today and the complaint that I sent is NOT closed as of today. The AG office has sent a letter for response to RJBA and they have two weeks to answer. This is good news because RJBA had tried to close the complaint and sent false information to the AG's office that the complaint had been resolved. If you have not filed a complaint with the NH AG I recommend that you do so. We have to keep the heat on and let NH know as well as Texas that we are not going to accept anything less than what is rightfully our children's. Here is the link for the NH AG's complaints.

http://doj.nh.gov/consumer/pdf/conscomp.pdf

Lori said...

I got my second payment from the DA yesterday and still no word from RJBA. It can be done ladies:) Dont give up hope.

Anonymous said...

sherri in oklahoma
I am new to this but here goes. I live in Oklahoma and I have been following the comments on here. I to have been a victim of SK for a very long time. Mine started back in 2004 with one child. I divorced my ex about two and a half years ago. I had not had a issue really with SK so I turned my ex over to them for our three daughters. That was the begining of my mistake. To date my ex husband now owes about $17,000 in back child support. I to was shocked to hear they had turned our cases over. I called Boudreau and Associates. The guys was pleasant enough but I still had a bad feeling. So I am not sure if anyone in the other states has anything like this but I emailed a consumer watch group with a local news station here. I explained about the two companies and what was going on. I also mentioned that there were many other people like me out there. They are now investigating the companies and are going to see what help they can give us. I will keep you updated on what is said and done. I hope we can get some help this way.

tljoiner said...

Nice job Deb....It just takes the stamina to keep on pushing.

Anonymous, it would help if you would please post your name if you are going to be posting with us. We would be very grateful for any information that the watch group comes up with. Thanks for the post.

Teri

Lori said...

Anonymous=Sherri in Oklahoma. She said it in the first sentence:) Great job on getting the word out. Keep us posted.

tljoiner said...

Sorry my eyes must be getting blurred from reading and writing so much...

Lori said...

Please read my latest post about SK/RJBA dated 8/16.

happygolucky_48185 said...

Hi Girl's been threw all you have said SK still rufeses to cancel my case. Does anyone know what banking institution they use in Texas and they filed bankrupcy this month and there offices have been moved to Parentfinacial in Dallas.

Lori said...

I have no idea what bank they use. My money was going direct deposit to theirs. Did their office move or were they bought out by parentfinancial? I think its just another RJBA thing. If they are no longer in business, your contract should be null and void.

happygolucky_48185 said...

Parentfinancial bought them out. The base now is in Dallas although the part that is supportkids is still called just that. Here's the article.....
SupportKids files for bankruptcy
By Tim Eaton | Friday, September 4, 2009, 10:00 AM

The Austin company formerly known as SupportKids, a multi-state, for-profit child-support collection company, has filed for bankruptcy.

The company filed under Chapter 7 of the bankruptcy code, which means a trustee will gather and sell the company’s assets and use the proceeds to pay creditors.

SupportKids ran into financial trouble earlier this year. It defaulted on a loan and was forced to turn over 20,000 of its 38,000 child-support collection cases to a New Hampshire law firm. The cases had been used as collateral on the loan.

Last month, Dallas-based ParentFinancial Services Inc. bought the remaining cases and other assets.

The bankruptcy filing was under the name of Central Texas Family Collection services.

It listed 109 debtors, including Austin Ventures; the GSD&M Idea City advertising agency; the State of Virginia and the City of Austin.

The company’s bankruptcy lawyer, Wade Cooper, was not immediately available for comment. I have also read that Imperial bank ( A Comerica bank) loaned them 11.8 million in 2001 here look at this. They are using our money for colateral...
Business Editors

AUSTIN, Texas--(BUSINESS WIRE)--June 5, 2001

Imperial Bank, a Comerica Incorporated company (NYSE:CMA), today announced that its Emerging Growth Division has expanded its relationship with Supportkids, Inc., adding $3 million to its existing $7.5 million revolving line of credit along with a $1.3 million capital expenditure line. Supportkids, which also receives financial support from Austin Ventures, Whitney & Co., Capital Resource Partners and Private Equity Partners, will use the $11.8 million to continue its mission of working with ...
On encyclopedia.com. I will send a copy of the Revokation to all of them also with a change of address. Keep up the good work all of you we will prevail eventually. : )

Anonymous said...
This comment has been removed by a blog administrator.
mistyk said...

Does anybody know if rjba is still in business?? They screwed us and after telling my husband "pay 125 a month for 4 months or we will take your dl and plumbing liscense and put you in jail" they took the money out for 2 months and then just stopped and we cant even get their phone number to work. The people at rjba are horrible people and need to be put out of business!!

Lori said...

I believe RJBA was bought out by Parent Financial who then bought back the Supportkids name. They are using the same website and phone number as before. I suggest contacting them directly and see if the case was transferred back. I hope they are easier to get a hold of then RJBA. I sent them an e-mail about 2 months ago and they responded within 24 hours. Good luck.

Jack said...

Sumbission of delinquent account is needed as commercial aspects of any business has tough times to collect the debt.When we talk about collections agencies, I personally feel that the business company should choose the debt collectors quite wisely.At the end of the day, one has to go back into the market & consumers.