June 1, 2008
Women and auto repair
Today I took my car in for the 5th time to Goodyear Tire to get my brakes repaired. Livid doesn't even describe what I feel about having to return my car over and over to get it done right. Most mechanics see a woman and they think instant sucker. Not this girl. I paid close to $700 dollars in November for a complete brake job, front and back. My car was fine for about 4 months. Then, the noises started. I took it back free of charge because they gave me a year warranty. They fixed the noise, it lasted 2 weeks, then it was back again. I took back again, they fixed the noise, and it lasted about 3 weeks. So, after the 3rd time back, they decided to replace my brake drums. I'm thinking, finally, my car will be fixed and I don't have to worry about a thing. Nope, no such luck. When I went down my first hill after getting the brakes done, the whole back of my car shook. By this time, I'm beside myself. I called them back (now that I know their number by heart) on Thursday to let them know the issue, AGAIN...he says bring it in on Sunday at 10am and they will fix me right up. I take time out of my busy weekend to bring it back and they didn't even have me on the schedule!!! After throwing a fit, I left the car for another 2 hour repair, so now things should be OK...allegedly. Unfortunately, I'm just waiting for the other ball the drop because I have had nothing but problems for the past 3 months. I don't know if its because I'm a woman or because they are incompetent, but I would NEVER recommend taking your car to Goodyear Tire for a brake job. It has been my worst nightmare, and I feel that if I were a man, it would have been done right the first time. Who knows. If my car isn't fixed this time, I'm reporting them to the BBB. This is ridiculous, not to mention, a waste of time over 5 separate weekends. That just goes to show, just because the business is well known doesn't make them any better than the guys that rob you in a small shop. Women beware!!